Pharmacy

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Return Policy

The FDA Compliance Policy Guideline 7132.09 and the Board of Pharmacy indicate that we should not accept drugs for return. The hospital remains responsible for contamination or adulteration of drugs.

The pharmacy may not accept any dispensed product for refund unless it is in an unopened foil wrapper or in a sealed prepackaged container. In such cases the hospital will refund 75% of the fee.
 
Products past expiration date will not be accepted under any circumstances.

Unopened canned pet foods and open bags of prescription dry pet food will be accepted for full refund within 30 days of purchase.

We appreciate the concern regarding costs of products. Please understand the need to comply strictly with the guidelines. Staff WILL NOT make exceptions to this hospital policy. Consider please if you would be willing to accept a product to treat your pet, if that product had been opened and returned to the hospital

Prescription Pet Food:

Hill’s Prescription Diet
Purina Veterinary Diet
Iams Veterinary Formula
Royal Canin Veterinary Diet

*If you plan to stop by and pick up food, please call our office to make sure we have it in stock

Over the Counter Products

Advantage Multi
Frontline Plus
Comfortis/ Trifexis
Siphotrol Flea fogger, yard spray and spray
Shampoos
Vitamins & supplements
Feliway
Oral hygiene products