Appointment Policy

Appointments are preferred.  Calling ahead to set up an appointment for your pet(s) will ensure that we have adequate time to address your pet’s specific problem and provide you with the personalized service you deserve.  Walk-in appointments are welcomed, however, clients with appointments and emergency cases will always receive top priority. 

Payment Policy

We require payment in full at the time that services are rendered.  For your convenience, we accept Visa, MasterCard, American Express, Discover, cash, and personal checks.  We will not accept personal checks without a valid driver’s license, and the account must be in current good standing.  We also will not accept personal checks from new clients upon their initial visit. 

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. 

All cats must be presented in an appropriate cat carrier or on a leash.